Library hot spot

The ConnectED Library Hotspot Loan Program is a collaborative program by New York Public Library, Brooklyn Public Library, Queens Public Library and Department of Education to provide thousands of NYC K-12 students with free Internet access for the entire school year. This program addresses the needs of more than 1 in 5 New York City households who do not have home access to high-speed Internet services. 

In order to be eligible to participate in this program, a patron must:

  • Have a child in NYC public school
  • Have a valid library card* and be at least 18 years old
  • Have less than $15 in outstanding fines on their library card
  • Have no Internet access at home
  • Register and attend an orientation session at one of our participating locations
  • Agree to participate in surveys and other evaluations that will help BPL determine the merits of the program
  • Agree to the program conditions listed on the online Library HotSpot registration form

*If your library account was sent to Collections, you must pay your fine in full and wait 24 hours to validate your card.

Click here to find an orientation session near you.

Participating Locations

If you need any assistance in troubleshooting your device, please contact the Sprint Customer Service Hotline at 1-800-927-2199, Option 3.

If the device is lost, stolen or damaged, call 718.YOUR BPL (718.968.7275), Monday-Thursday, 9AM-9PM, Friday-Saturday, 9AM-6PM, Sunday, 1PM-5PM or visit the library where the device was borrowed.


Library HotSpot Loan Program - Sept. 2014-Aug. 2016

If you borrowed a HotSpot device before August 2016 and your service plan has expired, please complete our Library HotSpot post- loan survey: