Contact Us


You may use the form below to make suggestions, give feedback or ask general questions about the library and library services. * Indicates a required field.

Frequently Asked Questions

Your default PIN is your birthday, with two digits for the month and two digits for the day. (For example, if your birthday is May 25, your default password is 0525.) If that does not work, you can reset your PIN here.

Patrons holding a Welcome Card/eCard will be able to renew their own accounts as they expire. Visit our Welcome Card FAQ for more information.

Patrons may renew their full-access library cards by visiting any open BPL location, or contact us for a one-time courtesy renewal. Learn more about available library card types.

Learn more about how to suggest a purchase or submit review copies for consideration via our Materials Selection Policy page, here.

We are not currently accepting donations.

If you're interested in facilitating or hosting a program at the library, please submit your suggestion via this form. Cardholders are also welcome to reserve meeting rooms online at several branches around Brooklyn.

Learn more about renting BPL spaces for special events via our space rentals page.

For tech support involving eBooks and eAudiobooks from the Overdrive platform please use this form.

Please include the barcode number on the back of your library card if you have an account-related question.
Please be as specific as possible. The more clues you give us, the better the answer.
We're Here to Help

Do you have a question that doesn't require a trip to the library? Call 718.YOUR.BPL or 718.968.7275. You can also connect with a librarian via chat, email, or with an in-person appointment.

 Chat with a Librarian

 Email Reference

 Book a Librarian


We speak your language!
Hablamos tu idioma!
!نحن نتكلم لغتك
Nou pale lang ou!
!מיר רעדן דיין שפּראַך
Mówimy w Twoim języku!


Telephone interpretation services are available at every BPL branch in more than 170 languages. Ask a librarian for assistance.