You may use the form below to make suggestions or ask general questions about the library and library services. * Indicates a required field.

Frequently Asked Questions

Your default PIN is your birthday, with two digits for the month and two digits for the day. (For example, if your birthday is May 25, your default password is 0525.) If that does not work, you can reset your PIN here.

For a limited time, BPL will continue to renew eCard accounts for New York State residents. Patrons may renew their full-access library cards by visiting any open BPL location, or contact us for a courtesy three-month renewal. Learn more about available library card types.

Learn more about how to suggest a purchase or submit review copies for consideration via our Materials Selection Policy page, here.

Book donation at Central Library is unavailable at this time. We hope to reintroduce this service in the future, but all book donations remain suspended.

If you're interested in proposing a program to us, you can complete this form to suggest a future program. Cardholders are also welcome to reserve meeting rooms online at several branches around Brooklyn. BPL has temporarily paused space rentals until further notice.

For tech support involving eBooks and eAudiobooks from the Overdrive platform please use this form.


Please include the barcode number on the back of your library card if you have an account-related question.
Please be as specific as possible. The more clues you give us, the better the answer.