Welcome Ambassador

The Central Library Welcome Center is the first stop for people who want to understand the Library's many offerings. As a Welcome Ambassador, you'll enhance our service by greeting visitors and providing directions and assistance.

  • Meet and greet visitors at the Central Library Welcome Center.
  • Provide general information about amenities the library offers, directing library users to various divisions, change machines, copy machines, telephones, restrooms, eating areas, and other services within the building.
  • Give users a floor plan and/or call number locations within the building.
  • Direct users to other major institutions when appropriate, including BPL libraries, banks, and restaurants in Brooklyn.
  • Distribute select printed material regarding the history of BPL, BPL policies, and programs.
Required Skills
  • Excellent communications skills.
  • A friendly and approachable manner, and an ability to get along with a diverse group of people.
  • Ability to handle multiple tasks.
  • Knowledge of Brooklyn, especially MTA trains and buses, locations, and directions.
  • Knowledge of languages other than English, a plus.
Program Notes
  • Training is provided.
  • Volunteers are asked to make a minimum commitment of two to three hours per week, for a period of at least six months; availability on weekends a plus.
How to Apply

Complete an Online Application

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