How to Build an Operational Plan | NYC SBS
Many businesses fail not because of a bad business idea, but because there was no system that standardized, measured, and improved its operations.
The goal of this course is to help you translate your business concept into an efficient operation that continuously improves and raises your bottom line.
During this course, you will
- Learn about the value and components of a business operational plan
- Map your business’s processes, resources, and partners using a business model canvas
- dentify your critical processes, and alternative processes for them
- Define Key Performance Indicators (KPIs) and KPI goals for your business
This program originates from the library's partners at the Brooklyn NYC Business Solutions Center. The Brooklyn NYC Business Solutions Center is a program of the NYC Department of Small Business Services and is run by the Brooklyn Chamber of Commerce.
The Center offers assistance for small businesses and individuals interested in starting small businesses. Learn more: https://www.brooklynchamber.com/services/education/nyc-business-solutions/
BPL’s Business & Career Center is generously supported by Dime Community Bank, Lead Funder of the PowerUP! Business Plan Competition, Dr. Beverly S. Jacobs, Ridgewood Savings Bank, Reference Solutions, Elizabeth Crowell & Robert Wilson and Signature Bank.
