This process will take 3 business days.
Have your library card ready!
Use this form to request that your PIN be cleared. Please note that the turnaround time to erase your existing PIN is 3 business days. Once you've submitted the form, go back to your account in 3 business days to log in and create a new PIN. Or if you have lost or forgotten your PIN, you can stop by the circulation desk at any branch to have a BPL representative clear your PIN.
*We cannot email you your PIN. Email is not a secure method of communication and can be intercepted by third parties. We will NOT notify you that your PIN has been erased. Please check back 3 business days after submitting this form.