New York State of Health

Uninsured? Get Information and Enrollment Assistance at Brooklyn Public Library!

Brooklyn Public Library (BPL) has partnered with the Brooklyn Alliance to offer information about Affordable Care Act (ACA) qualified health plans, determine eligibility for subsidies and government insurance progams, and provide enrollment assistance.

Brooklyn Alliance Navigator Sessions 

New hours, effective February 1:

East Flatbush Library 
9612 Church Avenue at Rockaway Parkway
Languages spoken: English
Tuesdays: 1–8PM (English)

Flatbush Library
22 Linden Boulevard at Flatbush Avenue
Languages spoken: English
Thursdays: 10AM–5PM (English)

Greenpoint Library
107 Norman Avenue at Leonard Street
Languages spoken: English, French, Italian, Albanian
Wednesdays, 1-8PM (English, French, Italian, Albanian)

Kings Highway Library
2115 Ocean Avenue (near Kings Highway)
Languages spoken: English, Russian, Albanian, Cantonese, Mandarin, French
Tuesdays: 12PM–7PM (English, Russian)
Wednesdays: 10AM–6PM (English, Cantonese, Mandarin)
First Saturdays each month (beginning in December): 10AM–3PM (English, Russian)

Mapleton Library
1702 60th Street
Languages spoken: Russian, Albanian, Cantonese, Mandarin
Mondays: 10AM–5PM (French, Italian, Albanian)

Marcy Library
617 Dekalb Avenue at Nostrand Avenue
Languages spoken: English
Wednesdays: 10AM–6PM (English)

Sunset Park Library
5108 4th Avenue at 51st Street
Languages spoken: English, Spanish, Cantonese, Mandarin
Tuesdays: 1–8PM (English, Cantonese, Mandarin)
Second Saturdays: 
10AM–3PM  (English, Cantonese and Mandarin)

The Brooklyn Alliance, the not-for-profit affiliate of the Brooklyn Chamber of Commerce is proud to offer the In-Person Assistance and Navigator programs under the NYS State of Health program, in partnership with the Brooklyn Public Library, and through the generous support of the NYS Department of Health. Learn more about the partnership on the Brooklyn Chamber of Commerce site

To find other Navigator organizations and In-Person Assistors, visit the New York State of Health website's Navigator/Broker search.

Other Navigator Events

The Shelby White and Leon Levy Information Commons at Central Library currently hosts two navigator organizations:

About the Affordable Care Act (ACA) and New York State of Health

New York State of Health is the state's official health plan marketplace, and created as a result of the Affordable Care Act. The exchange helps individuals, families and small businesses:

  • Compare and purchase qualified insurance plans;
  • Check for eligibility and enroll for government programs like Medicaid or Children’s Health Insurance Program (CHIP); and
  • Determine whether they qualify for financial assistance in purchasing health insurance. You can visit the Kaiser Family Foundation subsidy calculator now to see if you qualify for lower premiums.

Insurance can be purchased through the marketplace starting October 1, 2013 for 2014 coverage. The 2014 enrollment period ends March 31, 2014. Those who are not enrolled in a qualifying plan or government program after the enrollment period will be charged a penalty fee when they file their 2014 tax returns in 2015.

Starting in 2014, there will be an open enrollment period between October 15 and December 7 of each year.

To participate in the exchange, you must be 1) a New York State resident and 2) a U.S. citizen, national or lawfully present immigrant. If you are not a New York State resident, you can find the exchange for your state at

Phone Numbers
  • New York State of Health help line: 1-855-355-5777 (TTY: 1-800-662-1200). Hours are Monday-Friday: 8AM-8PM, Saturday: 9AM-1PM.
  • National Marketplace Toll-Free Call Center: 1-800-318-2596 (TTY: 1-855-889-4325)
  • For questions relating to health insurance in New York State, contact the Department of Financial Services Consumer Services Bureau: 1-800-342-3736.