E-mail Reference

To ask a brief, ready-reference question choose from the following:

Frequently Asked Questions (FAQs)

What type of question is this service designed to answer?

This service is designed to answer brief questions with factual answers.

What if my question requires in-depth reference or research?

Consider using our Explore a Topic guides, articles & databases, or catalog, or Book a Librarian. These resources can make researching faster and easier. A BPL library card is required to use most, but not all, databases. In many cases, visiting one of our sixty branch libraries, or one of our specialized subject collections at the  Central Library at Grand Army Plaza,  might be the best way to learn about our resources and find the information you need. For Brooklyn Public Library locations and hours use our branch locator.

How long does it take for your service to answer a question?

That depends on the difficulty of the question. We attempt to answer questions in a timely manner. More difficult questions often take more time.

What if I need information very quickly?

Try chatting with a librarian  – available 24 hours a day seven days a week!

Who is answering my question?

Your question is being answered by experienced professional librarians, working with numerous ready-reference tools, Internet resources, and databases.