Ask a Librarian

Do you have an easy-to-answer question that doesn't require a trip to the library? An experienced professional can give you an answer to a brief, factual question when you use our Ask a Librarian feature.

Chat Reference

Note: Our chat reference service can also answer library account/holds-related questions Monday 10 AM - 6 PM, Tuesday – Thursday from 10 AM – 8 PM and Friday from 10 AM – 6 PM.
» Chat Reference

E-mail Reference

Send your question from any location. Inquiries will be answered in the order they are received.

» Email Reference

Telephone Reference

Talk with a BPL librarian from home. Call 718.230.2100, option 5 Available: Monday – Friday: 11 AM – 5 PM Saturday: 10 AM – 6 PM

» Telephone Reference

Book A Librarian

The Book a Librarian service allows you to reserve a free half hour session with a professional reference librarian at the Central Library or the Business & Career Library.

» Book A Librarian

E-Books Reference

For questions relating to checking out and downloading from our Overdrive collection, please use this tech support form. For questions related to the library's other e-book collections, such as the 3M Cloud Library, please use our Email Reference.

Homework Help

Find out about the homework help resources and services offered through BPL.

Reading Recommendations

Need a reading recommendation? Try Brooklyn Public Library’s free service, Bklyn BookMatch. Complete a short online form and our librarians will create a customized reading list of five titles for you.